1. What Information We Collect and How We Use It
Lovelychocos.com does not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we don't require Users to register or provide information to us in order to view our site.
If you choose to become a Member, we collect the following information about you: name, address, phone number, email address, username, password. We also collect the names, addresses. We use the information you supply for the purpose of providing the services you have requested, and as described in this Policy. In addition, Lovelychocos.com may from time-to-time contact you via email or regular mail, unless you opt-out by following the instructions in the "opting out" section of this policy.
In certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, Lovelychocos or others. We may also disclose your personally identifiable information when we believe the law requires it. In the event of a merger, consolidation or sale or transfer of all or substantially all of our company or its assets, it is possible that all User information collected by Lovelychocos.com will be transferred to the purchaser or the new company.
2. Notification of Information Sharing / Third Party Advertising
3. Cookies and Web Beacons
We also use "web beacons" in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to track the effectiveness of certain communications as well as the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please visit the following URL: http://www.lovelychocos.com.
Lovelychocos.com sometimes includes notices of promotions we are conducting, and we may permit you to enter electronically in some cases. If that occurs, we will use the information you provide for the purpose of conducting the promotion (e.g., to contact you if you're a winner). In addition, we may participate in internet related promotions sponsored by third parties. In these instances, if you are a participant in such promotions, we may provide certain personally identifiable information to these third parties in furtherance of the promotion. These parties have agreed to hold this information in confidence, not use it for any purpose except to carry out the requested service, and honor Lovelychocos.com's privacy and security policies in the way this information is handled.
5. Market Research
From time to time, Lovelychocos.com may also conduct questionnaires and surveys and we may contact you via email, postal mail or phone. Survey information is treated like all of the information we collect, and it is used to help us improve the appeal of our products and our site.
6. Third Parties Service Providers
Lovelychocos.com sometimes employs other companies and individuals to perform services for us. For example, we hire agencies to help administer consumer promotions, to analyze data, to fulfill orders you place, and to provide customer service. We may share your personally identifiable information with these parties, who have agreed to hold this information in confidence, not use it for any purpose except to carry out the requested service, and honor Lovelychocos's privacy and security policies in the way this information is handled.
Lovelychocos.com takes your privacy and security seriously. For this reason we have established security measures including locked doors and files, electronic security and managerial controls that limit the potential for misuse of information by employees, contractors and other third parties.
Chocolates Items are not accepted back once they are opened. If you are unsatisfied with the chocolates or there are any other issues, please contactus and we will try our best to resolve your concern.